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Shipping & Returns Policy

Your complete guide to our shipping methods, delivery times, and our irrevocable sales policy.

Last Updated: January 2026

No Minimum Order

Fast Delivery

7-21 business days

No Refunds

Crypto sales final

Shipping Policy

Fast, discreet, and secure worldwide delivery

Shipping Methods

We offer multiple shipping options to meet your needs:

Standard Shipping - 14-21 business days
Express Shipping - 7-14 business days
Priority Shipping - 5-10 business days
Worldwide Delivery - Available to 50+ countries
Discreet Packaging Guaranteed All orders are shipped in plain, unmarked packaging with no indication of contents. Your privacy is our priority.

Processing Time

Orders are typically processed within the following timeframes:

  • Standard Orders: Processed within 1-2 business days
  • Large Orders: May require 2-3 business days for quality checks
  • Custom Requests: Processing time varies, contact support for details
  • Weekends & Holidays: Orders placed on weekends are processed on the next business day
Important Note Processing times do not include shipping times. Total delivery time = Processing time + Shipping time.

Delivery Times by Region

Estimated delivery times vary by destination:

Region Standard Express Priority
United States 10-14 days 7-10 days 5-7 days
Canada 12-16 days 8-12 days 6-9 days
Europe 14-18 days 10-14 days 7-10 days
United Kingdom 12-16 days 8-12 days 6-9 days
Australia 16-21 days 12-16 days 9-12 days
Asia 14-21 days 10-15 days 7-11 days
Rest of World 18-25 days 14-18 days 10-14 days

*Delivery times are estimates and may vary due to customs, holidays, or unforeseen circumstances.

Shipping Costs

Transparent pricing with no hidden fees:

Shipping Rates

1
Orders Under $100

Standard: $15 | Express: $25 | Priority: $35

2
Orders $100 - $199

Standard: $10 | Express: $20 | Priority: $30

3
Orders $200+

No Minimum Order on all methods!

Pro Tip Save on shipping by bundling your orders! Orders over $200 always ship free worldwide.

Order Tracking

Track your order every step of the way:

How to Track Your Order

1
Confirmation Email

You'll receive an order confirmation email immediately after purchase.

2
Shipping Notification

Once shipped, you'll receive a tracking number via email within 24-48 hours.

3
Real-Time Tracking

Use your tracking number to monitor your package's journey in real-time.

4
Delivery Confirmation

Get notified when your package is out for delivery and successfully delivered.

Need Help? If your tracking hasn't updated in 5-7 days, contact our support team at viproids@tuta.io

* Communication Policy: All communications must be sent to viproids@tuta.io. To be reviewed, your email subject line must clearly include the appropriate category, such as ORDERS, SUPPORT, RETURNS, PRIVACY, or LEGAL. Emails without a clear category in the subject line will be automatically ignored and deleted.

Need Help?

Our customer support team is here to assist you with any questions about shipping, returns, or your order.

For fastest response, please include your order number in all communications.